Chaport

Chaport is a modern customer messaging platform that offers an all-in-one solution for businesses to enhance customer engagement, support, and sales. It is designed to be user-friendly, with a simple interface that combines live chat, chatbots, multi-channel support, and a knowledge base. The platform allows businesses to connect with their customers in real-time, automate responses to common queries, and manage interactions across various channels seamlessly. Additionally, it provides a mobile app for on-the-go communication and offers integration with over 4,000 apps via Zapier or API for a more streamlined workflow.

• Live Chat: Real-time communication with customers to solve problems and boost sales.
• Chatbots: Automated responses to common inquiries, lead qualification, and feedback collection.
• Multi-Channel: Unified interface for managing customer interactions across various platforms.
• Knowledge Base: A repository of information to assist customers with self-service options.
• Mobile Apps: Availability on iOS, Android, Web, Windows, and MacOS for communication anytime, anywhere.
• Integrations & API: Compatibility with CRM and over 4,000 other apps for enhanced functionality.
• Auto-invitations: Automatic chat invitations based on specified rules.
• Typing Insights: Ability to see customer messages before they are sent.
• Saved Replies: Templates for common responses.
• Detailed Customer Info: Access to customer details such as name, contact information, location, and website activity.
• Group Chats: Collaboration with other operators to assist customers.
• File Sending: Sharing of images, audio, video files, and documents.
• Widget Customization: Personalization of the chat widget''s appearance.
• Multilingual Chat Widget: Support for multiple languages.
• Reports: Real-time analytics on chat performance and operator activity.

• Tailored for startups, SMBs, and enterprises.
• Suitable for various industries including automotive, e-commerce, education, hosting, real estate, travel and tourism, and more.

• Sales: Enhancing sales through real-time customer interaction and lead qualification.
• Support: Providing efficient customer support and quick resolution of issues.
• Marketing: Engaging with potential customers and promoting products or services.

• Rated 4.8 out of 5 by users on platforms like Capterra and G2.
• Over 30,000 teams are happily using Chaport for their customer messaging needs.