Crisp

Crisp is an all-in-one business messaging platform designed to unify teams, conversations, data, and knowledge in one central location. It is aimed at enhancing customer experience by providing a human touch through various features such as a chat widget, chatbot, CRM, shared inbox, ticketing system, campaigns, co-browsing, and a knowledge base. The platform is built to automate repetitive tasks, facilitate customer engagement, and improve the efficiency of customer support.

• Chat Widget: Craft meaningful interactions with a website chat widget.
• Chatbot: Build chatbots for automated conversations.
• CRM: Improve leads and customers'' knowledge base.
• Shared Inbox: Collaborate and get more work done together.
• Ticketing System: Optimize customer support efficiently.
• Campaigns: Boost engagement with email and in-app messages.
• Knowledge Base: Provide instant answers to customers.
• Status Page: Monitor systems and alert users to issues.

• Customer Support: Cross-channel customer support using modern messaging.
• Sales: Automate sales pipelines using bots to sell more.
• Marketing: Retarget customers with targeted emails and in-app messages.

• Streamlining customer service with a centralized inbox for all communication channels.
• Automating sales processes to close more deals efficiently.
• Engaging customers with personalized campaigns and targeted messaging.
• Providing instant support and assistance through co-browsing sessions.
• Offering a knowledge base to empower customers with self-service options.

• 500,000 brands using Crisp to improve customer experience.
• 14-day free trial available for new users.
• 4.6/5 customer satisfaction rating based on 761 reviews.